Delivery times and costs

! FLAT RATE DELIVERY COSTS (MAXIMUM PACKAGE WEIGHT: 30 KG )!

Delivery to Mondial Relay relay point

France, Belgium, Luxembourg: €4.90
Free delivery from 79 € of purchase

Netherlands: €5.90
Free delivery from 99 € of purchase

Spain, Germany, Portugal, Italy: €8.90
Free delivery from 99 € of purchase

Mondial Relay home delivery

France, Belgium, Luxembourg: €9.90

Netherlands: €11.90

Spain, Germany, Portugal, Italy: €11.90

Delivery to a relay point is the most economical delivery method. You have at your disposal more than 40,000 relay points in Belgium and Europe, there is bound to be one near you. You are automatically notified when your package is available at the Point Relais®. In Locker, the deadline to collect your package is 5 days (Sundays and public holidays included). (If your package is delivered on a Wednesday, you will have until the following Monday inclusive to collect it.)

At Point Relais®️, you have 8 calendar days to collect your package (Sundays and public holidays included). The choice of the relay point is made after payment.

Important: If the package is not collected within the specified time, it will be returned to us. Additional shipping costs will then be re-invoiced for a new shipment.

What are the delivery times?

(*according to Mondial Relay)

(**The delivery times indicated are estimates and may be impacted by factors beyond our control, such as logistical conditions, road transport or weather. We invite you to order taking these possible hazards into account. In the event of absence during delivery, arrange for a trusted person to receive your package or opt for collection from a relay point if this option is available.)

Mondial Relay will make every effort to deliver packages within 3 working days from the date of collection for delivery in mainland France, Belgium and Luxembourg. For deliveries to other countries, the time is approximately 6 working days depending on the destination.

Delivery times vary depending on the day and time the package is dropped off, its destination and any transport issues beyond our control. If your package has not arrived within the expected time, please contact us at contact@mistertissu.com so that we can investigate your order.

Package tracking

A tracking number will be sent to you by email as soon as your package is shipped. You can track the progress of your order in real time on the Mondial Relay website.